
Support Line
FACT Oregon's Support Line is staffed by parents of youth experiencing disability, and we're here to help!
Wherever you are on your journey, from birth through young adulthood, we are here to answer your questions and help find resources to support your child's academic, emotional, and physical growth and well-being! Collectively, our team has the lived experience and professional training needed to support families through many different milestones. Let us help you carve a path forward to a whole full life! We welcome questions about early childhood, special education (we're the designated statewide Parent Information and Training Center), intellectual and developmental disability services, behavior and communication, self-determination and supported decision making, and so much more! If we don't know the answer, we'll try our best to help you find it!
Get Support!
Call or text 503-786-6082 or 541-695-5416.
Email us at support@factoregon.org or apoyo@factoregon.org
Someone from our support team will respond, usually within 48-72 hours.
NEW FAMILIES ONLY: For non-urgent matters, you can also SELF-SCHEDULE a call in ENGLISH or SPANISH.
Learn how our support process works or download a copy of our support agreements below:
Si desea recibir asistencia en español de nuestro personal bilingüe, puede enviar un correo electrónico a apoyo@factoregon.org o llamar al 503-786-6082 y seleccionar la opción en español.
Si es la primera vez que se comunica con nuestros especialistas bilingües, también puede programar una llamada usando este calendario web.
Partner Organizations: Refer a Family
We are happy to receive referrals from partners (agencies, school districts, community-based organizations) who are working with families of children and youth with disabilities.
Here’s what you need to know:
Referrals to FACT Oregon must be made at the request of/consent of the family you are supporting.
Please be familar with our Support Agreement.