Make a 
bigger impact 

Utilize technology to increase capacity and improve the quality of support provided to families, all while simplifying reporting and oversight.

Consulting services tailored specifically to the needs of PTI’s and education services.

Parent Training and Information Centers have unique needs that are not always well-understood by traditional consulting firms.

Our consulting services are informed with years of experience and expertise delivering 1-1 support to families and professionals.

Make the most of existing technology with solutions to maximize staff productivity and success, or let us help you develop and onboard new systems.

Services

  • ✽

    Zendesk Setup & Administration

    Get support with Zendesk setup and maintenance. Choose from our pre-built PTI administration package, or let us build a custom solution tailored to your organization’s unique needs.

  • ✽

    Reporting & Data Management

    PTI data is diverse, and reporting can become cumbersome and time consuming. Let us help you reveal insights and trends and automate data analysis to simplify grant and reporting requirements.

  • ✽

    Organizational Efficiency

    We can help you make the most of your staffing by creating efficient and transparent support processes. Utilize technology to ensure adequate oversight and continuity during vacations and holidays.

  • ✽

    Unauthorized Practice of Law

    Mitigate risk by putting processes in place to prevent UPL. Get in-depth staff training and oversight procedures in place to protect your organization.

  • ✽

    Cybersecurity

    PTI’s and education services organizations have complex data security needs. Set up secure password storage options, engage staff in cybersecurity trainings, secure your CRM, and send and receive personally identifiable information securely.

  • ✽

    Website Management

    More than ever before, families are relying on accurate and up-to-date websites to find organizations and access information. We provide website management, design services, and SEO to help you reach more families.

“I love that all of my communications are all in the CRM and they update as I go. No need to go back and add things in!”

“Using the new system makes my job easier, such as easy access to prior notes for follow-up, continued support, or referrals. This also helps my colleagues pick up calls where I left off.”

“We increased the number of families we have reached more than 30% year-over-year, all while maintaining first response times of under 2 days.”

Get in Touch

Learn more about how your organization can utilize technology to expand and reach a new level of success. Reach out today!