• “I really enjoyed the support because it really felt like talking to a friend who could help me and had the connections. It didn't feel forced or automated or procedural. I used the information to provide to the school so that I could break down the barriers of their resistance.”

    Megan

  • “Heather was AMAZING. Great wealth of knowledge and super helpful follow up email with a lot of great information and links. I was able to find a testing center for my daughter.”

    Jen

  • “I most appreciated the facts, the understanding from another parent, the tone in which information was shared, the confidence it gave me.”

    Larque and Camille

  • “The support specialist listened to my concerns and validated my feelings. I really appreciated her caring.”

    Thad

  • "I really appreciated that the specialist was patient and gave me some helpful advice. English is my second language. When I asked my questions, she was very patient and would rephrase to make sure [we understood each other]. I understand what rights I have after talking to the support specialist. I won’t hesitate to ask for feedback from MECP and will set up a meeting to discuss how things are going."

    Qianha

  • “I used the information to guide my next steps working with a family experiencing challenges with their child's IEP. I appreciated the passion of the specialist! I could feel it through the phone.”

    Alyssa, Community Health Navigator

  • “My support person was absolutely amazing and so helpful! I will be going into IEP meetings with more knowledge. I appreciate everything she helped me with.”

    Cindy

  • “I appreciate her allowing me to talk and explain what I needed and how I felt unheard. It made me feel like I had someone on my side.”

    Angela

We hope the support you receive at FACT Oregon equips you to better support your child or youth with disabilities at home, in school, or in community. Remember, we're here for you the next time you need support navigating disability and special education! 

The Support Line is one of the services we provide FREE to families and partners, but we rely on grants and gifts from those who are passionate about family support and disability equity to do so. Here’s how you can help:

Give a Testimonial

If you’d care to elaborate on the support you received, please provide additional details on the embedded form. Your stories help us communicate the needs of families experiencing disability with legislators and funding partners. 

Donate

Donate what you can today to help us reach and serve more families across the state. You can even choose to make your gift a recurring donation that supports the work of empowering families throughout the year.

click here to donate today
young girl lays on belly on soccer field and writes in a notebook
After receiving support, 99% of families described support specialists as helpful and empathetic; 97% reported the information provided was easy to understand, and 96% said that they have a clear next step and felt more knowledgeable